Privacy Policy

This privacy policy tells you how we use information collected by SNU LEI – Hangeul. By using SNU LEI – Hangeul, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy to make sure that you understand how any personal information you provide will be used.

1. Information to be collected and method of collection

(1) Personal information items to be collected
In order to provide smooth services, the company collects the following personal information each time the app service is used:


Log Analysis: Visiting date and time, service usage records, etc. through Google Analytics and Firebase

(2) Method of collection
The company collects personal information through the following methods:

- Collection during the execution or use of the app program
- Provision from partner companies (Google Analytics, Firebase)


2. Use of collected information

The company utilizes the collected personal information for the following purposes:

(1) Provision of App Services
Providing users with content, analyzing user activities and errors in the app they use.




3. Sharing collected information

The company uses users' personal information within the scope notified in "2. Use of collected information" as a general principle.

Unless otherwise notified in "2. Use of collected information," the company will not use users' personal information beyond the scope stated or disclose it to third parties without the user's prior consent. However, the following exceptions apply:

- When the user has given prior consent.
- When required by law or when requested by investigative agencies in accordance with the procedures and methods prescribed by law for investigation purposes.


4. Period for retention and use of personal information

The personal information stated in Clause 1 is collected and the content is immediately destroyed upon the user's request for deletion or withdrawal. However, if it is necessary to retain the member information (including the content) for a certain period of time as stipulated by applicable laws and regulations, the company will retain it in accordance with the relevant laws and regulations.


5. Procedure and method of destruction of personal information

The personal information of users is generally destructed without delay once the purpose of collection and use has been achieved. The company's procedure and method for the destruction of personal information are as follows:

(1) Destruct Procedure
The information provided by users for service usage is transferred to a separate database (or a separate filing cabinet in the case of paper) after a certain period of time has elapsed since its use (referring to the retention and use period) in accordance with internal policies and other relevant laws for information protection reasons. Unless required by law, such personal information will not be used for any purpose other than retention.

(2) Destruct Method
Personal information printed on paper is destructed by shredding or incineration.
Personal information stored in electronic file format is deleted using technically irreversible methods to prevent data recovery.


6. Users' right to access and option

Users have the right to access their registered personal information (including content) at any time and can refuse to consent to the company's handling of personal information, which may result in the denial of service usage or a request for content deletion. However, in such cases, the company will conduct an internal review to assess the timeliness of the content before taking appropriate actions. Users can contact the Personal Information Manager via email for prompt actions. If a user requests the correction of personal information errors, the company will not use or provide such personal information until the correction is completed. Additionally, if incorrect personal information has already been provided to third parties, the company will promptly notify the third parties of the correction results to ensure that the correction is implemented. The company handles terminated or deleted personal information at the request of users in accordance with the "5. Procedure and method of destruction of personal information" specified, ensuring that it cannot be accessed or used for any other purposes.


7. Technical, managerial and physical measures for protection of personal information

The company implements the following technical and managerial measures to ensure the safety and security of users' personal information, preventing its loss, theft, leakage, alteration, or damage:

(1) Storage and Management of Personal Information
The company securely stores and manages personal information in accordance with relevant legal regulations and internal policies.

(2) Measures against Hacking and Other Threats
The company takes every effort to prevent the leakage or damage of users' personal information due to hacking, computer viruses, or other threats. Regular data backups are performed to prepare for potential data loss. The latest antivirus programs are utilized to prevent the leakage or corruption of users' personal information and data. Encryption communication is employed to securely transmit personal information over networks. Intrusion detection systems are utilized to control unauthorized access from external sources. The company strives to implement all available technical measures to ensure system security.

(3) Minimization and Education of Handling Staff
The handling of personal information is limited to designated personnel within the company. Separate passwords are assigned to authorized personnel and regularly updated. Ongoing education and training are provided to personnel to emphasize compliance with the company's personal information handling policies.

(4) Operation of Personal Information Protection Committee
The company operates internal committees dedicated to personal information protection. These committees monitor compliance with the personal information handling policies and the adherence of personnel. If any issues are identified, prompt actions are taken to rectify and improve the situation.

However, the company assumes no responsibility for any incidents arising from the user's own negligence or internet-related problems leading to the leakage of personal information.


8. Responsible department of Company

The Company designates the following department and person in charge of personal information in order to protect personal information of customers and deal with complaints from customers:

Department responsible for privacy protection and customer service : Shin Suk-hyun
Tel : 02-6959-1200
E-mail : gx@tecace.com


9. Others

We would like to inform you that our "Privacy Policy" does not apply to the collection of personal information by websites linked within the app service.


The date of latest update: June 30 2024